CUSTOMER EXPERIENCE TECHNICAL LEADER (LOGISTICS ANALYST)
Codigo da Vaga: 13/09/2019
Data Limite: 98618BR
Completed graduation (Administration / Engineering / Economy / Foreign Trade);
Intermediate MS Office (Excel, Word e Power Point);
Oral and written communication skills;
Good interpersonal relationship and teamwork;
Planning, organizing and controlling skills;
Analytical skills oriented to action plan;
Experience in customer service;
Desirable knowledge of logistics.
Guarantee especial orders and deviation handling process;
Participate on meetings and events of best practices;
Apply VPS tools to analyze root cause and keep continuous improvement mind-set;
Analyze KPI results and take actions oriented to customer success;
Assure standard work and high level of service.